Agent Skills

An Agent Skill is a set of instructions that tells Deck Intelligence how you want a task done. For example, a skill can say how to write your weekly churn summary, which framework to use when you prioritize, or what a release note should look like. Deck Intelligence uses a skill when your question matches it, or when you type its name.

Manage skills in Settings → Agent Skills. Every member can open this page.

Personal and Account skills

Each skill belongs either to one person or to the whole organization. It is never both.

To share a Personal skill with your team, an admin can use Move to Account on their own Personal skill. The same skill leaves their Mine list and becomes an Account skill. Deck does not make a copy, and an Account skill can't be moved back.

Create a skill

From Settings

1. Go to Settings → Agent Skills.
2. Click Create skill.
3. Fill in:
   • Name: lowercase words joined with hyphens, such as weekly-churn-digest. You use it in chat as /weekly-churn-digest.
   • When to use: one sentence that says when the skill applies, such as "Use when asked for a weekly churn summary." Deck Intelligence reads this to decide when to use the skill.
   • Instructions: the steps to follow and what the answer should look like.
4. Admins also choose Personal or Account under Who can use it. Members create Personal skills.
5. Click Create skill.

From chat

After Deck Intelligence does something you want to repeat, ask it to save this as a skill. It drafts a name, a "when to use" line and the steps, and shows them in an approval card. Nothing is saved until you approve the card. You can also ask it to change, turn off or delete a skill, or, if you are an admin, to move one of your Personal skills to the account. Each of these asks you to approve first.

Deck Intelligence is told to leave out passwords, keys, personal data and one-off details such as this week's dates, so the skill works next time too. Check the draft in the approval card before you approve it.

Use a skill

• Automatically. Ask your question as usual. When it matches a skill's "when to use" line, Deck Intelligence loads the skill and follows it.
• By name. Type / at the start of a message to open the skills menu, choose a skill with the arrow keys and press Enter, then finish your message. Or type /name yourself, for example /weekly-churn-digest last 30 days. Deck uses that skill first. If no skill has that name, Deck says so and suggests close names.
• Deck skills by name. The menu also lists the Deck skills you can edit, after your own skills, unless your organization turned them off. Type their name the same way, for example /prioritization score our backlog. If your organization edited the skill, Deck uses your organization's version. Core Deck skills are not in the menu and can't be run by name.
• From Settings. Open a skill's More actions menu and choose Try in chat.

Skills work in Deck Intelligence in the app: the full chat page and the chat panel. They are not used in Deck for Slack, onboarding or connected AI assistants (MCP).

A skill changes how Deck does a task. It never gives anyone more access than they already have. A member who runs a skill still can't make admin-only changes, and changes that normally ask for approval still ask in the chat. Changes that never ask, such as saving a metric, still save immediately.

Turn off, edit or delete

Each skill has a switch and a More actions menu. Turn a skill off to keep it without using it; Off shows next to its name. Edit changes the name, "when to use" line or instructions. Delete removes the skill for good.

If you can't change a skill, its switch is disabled and the menu says that only the creator or an admin can change it.

Customize Deck skills

Deck has its own built-in skills. The Deck skills tab lists them.

• Editable skills. You can edit or turn off 10 of them, such as prioritization, roadmap planning, NPS deep dives and document export. Changes apply to everyone in your organization. For example, ask Deck Intelligence "always use ICE when you prioritize" and it proposes an edit to the prioritization skill for you to approve. Any member can make the first change. After that, only the person who changed it or an admin can change it again. Reset to default brings back Deck's version.
• Core skills. The rest are core to how Deck works, such as managing themes and making changes in Build. They show a lock and can't be changed.
• Deck updated. When Deck improves a skill your organization has edited, the skill shows Deck updated. Open it to compare Deck's new version with yours, then reset to Deck's version or keep yours.

Limits

• Name: lowercase letters, numbers and hyphens, up to 48 characters. A skill can't use the name of a Deck skill.
• "When to use": up to 200 characters.
• Instructions: up to 8,000 characters.
• Up to 50 Personal skills per person and 100 Account skills per organization. Skills that are turned off count toward the limit; edits to Deck skills do not.
• Deck Intelligence considers up to 40 of your skills automatically in each answer, Personal skills first. Typing /name always reaches a skill you can use that is turned on, unless it has the same name as a Deck skill, in which case Deck's skill runs.

Privacy

Personal skills, instructions included, are visible only to their owner, admins included. Account skills are visible to everyone in your organization. Deck records when skills are created, changed, deleted and used, without their text.