Competitors Settings

Use Settings → Competitors to turn Competitors on or off for your workspace, choose which review sites Deck scrapes, manage the companies you track, and schedule periodic check-ins.

The intelligence graph itself still lives at Visualize → Competitors. See Competitors for research, themes, quotes, check-ins, and promoting findings into Opportunity Backlog.

Feature Active

The Enable Competitors switch controls whether Competitors appears in your workspace.

• New organizations start with Competitors on. Billing plan defaults cannot turn it off later.
• Organization admins can turn it off or back on from this page. The change applies immediately to Visualize → Competitors.
• Members can open the page but cannot change the switch.

If Competitors is off, Visualize → Competitors is hidden. Turning it back on restores the last published graph; it does not start a new research run by itself. Turning Competitors off also turns periodic check-ins off.

Tracked competitors

When the feature is on, Settings lists the competitors Deck is tracking public feedback for.

• Add Competitor uses the same flow as Visualize → Competitors: name + website starts research for that company and appends new reviews onto the graph you already have.
• Add is unavailable while research is already running.
• Your plan caps how many competitors you can track (Starter: 5, Business and Enterprise: unlimited). Adding a new company over the cap shows an upgrade prompt. Researching companies you already track still works.
• The Free plan includes 1 competitor report (2 competitors). After that report is ready, Add Competitor does not start research and asks you to upgrade your plan. A run that fails does not use the report. See Billing & Credits.
• Members can see the list but cannot add companies.

Sources

When Competitors is on, a Sources card sits between the tracked-competitor list and Periodic check-ins.

• Organization admins get one switch per site Deck actually scrapes: G2, Capterra, TrustRadius, Reddit, App Store, Google Play, and LinkedIn. Product Hunt, Hacker News, and Trustpilot are not offered.
• Members see the same switches but cannot change them.
• At least one source stays on.
• A change applies to the next research run or check-in. A scrape that is already running keeps the sources it started with.
• The footer shows an upper-bound credit estimate for the next run: competitors × enabled sources × reviews per source. Deck still bills one credit per returned review.

Periodic check-ins

When Competitors is on, a Periodic check-ins card sits below Sources.

• Organization admins can turn check-ins on or off and choose weekly, monthly, or quarterly. Turning the switch on without picking a cadence uses monthly.
• Check-ins need a paid plan. On the Free plan you cannot turn them on. You can always turn them off.
• Members can see the card but cannot change the switch or cadence.
• Check-ins scrape public reviews and spend credits the same way in-app research does. Deck emails active members only when a check-in finds new reviews and completes.
• There is no “run now”. The next run follows the cadence from your last completed check-in, or from your last successful research if you have not completed a check-in yet.
• After a graph is published, Visualize → Competitors → Check-ins shows each run and what changed. See Competitors.

Removing a competitor

Admins can delete a tracked competitor from this list. Deck removes that company and prunes quotes, insights, themes, and opportunity teasers that no longer have supporting evidence.

Deleting a competitor does not turn the feature off. API and MCP cannot delete competitors; this Settings action is in-app only.