Welcome to Deck’s Docs

Learn about Deck’s features, permissions, and integrations.

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Why Deck

Modern product teams face the Scattered Feedback Problem — feedback lives in CRMs, survey tools, and interview recordings, making it nearly impossible to have a full picture of the customer.

Deck solves this by connecting all those dots.

• Centralised insights — Combine survey, CRM, and interview feedback into one shared workspace.
• Integrations that matter — Sync CRMs, messaging apps, survey tools, and execution systems. We're always adding more ways to sync data into Deck.
• Automatic synthesis — Deck’s Agents extracts themes, insights, and summaries from raw feedback in minutes and organize them into topics you can take good decisions from.
• Decision-ready context — Integrate with CRMs to filter insights by account size, churn risk, or user segment.

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Explore Deck

Getting Started

Create your workspace, follow the setup checklist, explore sample data, and add your first feedback source. -> Getting Started

Data Points

Learn how Deck helps you capture and organise customer feedback across your stack.
-> Features Overview

Dashboard

Start from Deck's overview dashboard to scan weekly changes across feedback, opportunities, NPS, and initiatives.
-> Dashboard

Projects

Turn customer evidence into delivery-ready work and connect Projects to Linear or Jira. -> Projects

Integrations

See how Deck connects to tools like Salesforce, Slack, Linear, and Jira. -> Integrations

Deck Plugin

Install Deck's plugin for Claude Code or Codex to give your AI agent customer feedback skills and the hosted Deck MCP connection.

-> Deck Plugin

Public API

Build scripts, automations, and integrations on top of Deck’s API for both read access and scoped Build write actions.
-> Public API

Feedback Methods

Learn how Deck automatically extracts themes and insights from customer feedback.
-> Insights