Dashboard

Dashboard is the overview screen at the top of Visualize. It gives you a fast, cross-feature snapshot of what changed recently so you can decide where to drill in next.

Accessing the dashboard

Dashboard remains available at /visualize/dashboard as the high-level overview screen for weekly scanning.

On the current staging release, the dashboard route is temporarily not listed in the Visualize sidebar while the navigation entry is being reworked. If you land on the page from a direct link or internal handoff, the full dashboard experience is still available.

What you'll see

• A weekly summary card highlighting the most important customer signals for the current dashboard view
• Feedback this Week comparing the current 7-day window with the previous 7-day window, plus the sentiment mix in scope
• New Opportunities listing the ranked opportunities currently surfaced for the selected scope
• Negative sentiment rising and Positive sentiment rising cards to surface fast-moving changes
• Net Promoter Score summary showing the current score, recent movement, and the themes influencing the shift
• New Themes & Patterns Created highlighting recently surfaced topics
• Initiatives In Progress connecting incoming feedback to work already underway
• Themes Going Quiet showing issues or requests that are cooling off

Filters and refresh

• Dashboard usually opens on the latest daily snapshot available for your organization
• Changing the global segment filter refreshes the full dashboard for that scope
• If Deck cannot use a saved snapshot for the current view, it falls back to the closest available data so the page still renders
• During route transitions, Deck shows a dashboard-shaped loading skeleton so the layout stays stable while the snapshot-backed payload resolves
• When there is not enough signal for an AI-written narrative, Deck still shows a generated fallback summary instead of leaving the header blank

How to use it

Use Dashboard as your starting point when you want to:

• scan the latest customer signal at a glance
• compare this week's feedback against the previous week
• spot new or worsening themes before opening a detailed report
• see which themes are accelerating, cooling off, or translating into opportunities
• connect customer sentiment to active opportunities and initiatives
• decide whether to drill into Themes, NPS Score, Opportunity Backlog, or Initiatives

What dashboard is best for

Dashboard is best for fast triage and weekly scanning. Use the dedicated pages across Visualize and Build when you want deeper filtering, editing, or source-by-source investigation.